Refund Policy

Eligibility

Paid enrollments arranged through Dataflow Core may be refunded according to the rules below. Free content and blog articles are not purchased and have no refund path.

Timeframe

Request a full refund within 14 days of payment if you have not accessed more than two paid modules and have not attended a live cohort session. After that window, partial refunds may be considered at our discretion as described below.

Full refund conditions

• Request sent to support@dataflow-core.digital within 14 days of payment.
• Limited content access as stated above.
• No download of cohort-only packages marked non-refundable in your invoice.

Partial refunds

If a Cohort Desk or Vault Critique program is canceled by us, you may choose a full refund or transfer to a later cohort. If you withdraw after attending live sessions, we may refund unused mentorship hours minus an administrative fee of up to 15% of the paid amount.

Non-refundable items

• Completed one-to-one desk walkthroughs already delivered.
• Custom boundary-map sessions already held.
• Third-party fees charged by payment processors when those fees are non-recoverable and disclosed on your invoice.

Refund process

Email support with your full name, enrollment date, program name, and reason. We confirm eligibility within five business days (KST). Approved refunds are initiated within ten business days after confirmation.

Processing time and method

Funds return via the original payment method when possible. Bank timelines vary; allow additional time for international transfers. We will note the method in our confirmation email.

Cancellation

You may cancel future cohort attendance by email. Cancellation alone does not guarantee a refund outside the rules above. We may cancel or reschedule cohorts for instructor illness or low enrollment and will offer transfer or refund options.

Exceptions

Mandatory consumer rights under Korean law remain available where they apply. Nothing in this policy limits those non-waivable rights.

Contact for refund requests

Street: 136-7, Yeongburi, Gogeum-myeon; City: Wando-gun; State/province/area: Jeollanam-do; Phone number: +82-2-451-4830; Country calling code: +82; Country: Korea;

Phone: +82-2-451-4830 · Email: support@dataflow-core.digital

See also Terms of Service and Pricing.